Small businesses are the beating heart of the UK economy. They are the innovators, the job creators, and the driving force behind local communities and national growth. As we stand on the cusp of a new digital era, Artificial Intelligence (AI) represents a gamechanging opportunity for these businesses; not in the distant future, but right now.
At BT Business, we have seen first-hand how AI can empower businesses of every size to do more with less: to streamline operations, personalise customer service, and unlock new ideas. But we also know that for many small businesses, the leap into AI can feel daunting. That’s why we’re proud to have partnered with Small Business Britain on this groundbreaking research to truly understand what small businesses need, what they fear, and what can be done to make AI work for everyone.
A huge thanks to BT Business for partnering with us on this report.
